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Bambu Lab A1 heatbed cable recall: check the serial, then what
The CPSC and Health Canada recall of Bambu Lab A1 printers: the heatbed cable hazard, how to check your serial number, the remedy, and resale rules in Canada.
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Short answer
In June 2024, CPSC announced a recall of about 12,800 Bambu Lab A1 printers because a bent or damaged heatbed cable can short-circuit, spark or burn through its insulation. Check the serial number: recalled units have the letter A as the sixth digit. If yours does, stop using it now and get the refund or professionally installed replacement. Do not repair it yourself.
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What CPSC announced
On June 13, 2024, the US Consumer Product Safety Commission announced a recall of about 12,800 Bambu Lab A1 3D printers, recall number 24-264.[1]
The hazard
CPSC says a bent or damaged heatbed cable on recalled A1 printers can short-circuit and spark or burn through its insulation, posing electric shock and fire hazards.[1]
How to tell if your A1 is recalled
Recalled A1 printers have the letter A as the sixth digit of the serial number on the QR code sticker at the rear of the printer.[1] Health Canada says the sticker is at the right rear, and scopes the recall to A1 units manufactured and sold before January 30, 2024.[2]
- Find the QR code sticker at the rear of the printer.
- Count to the sixth character of the serial number.
- If it is the letter A, your printer is in the recall.
What to do
CPSC told owners of recalled A1 printers to stop using them immediately, and offered a full refund or a free replacement heatbed and cable installed by a local electronics repair facility.[1] Owners should not attempt repairs themselves. Contact Bambu Lab through the recall route named in the notice for your country. We could not read Bambu Lab's own recall page, so we do not repeat any store voucher figures.
Canada
Health Canada's July 24, 2024 recall notice says about 1,040 affected A1 printers were sold in Canada, and tells owners to stop using them and contact Bambu Lab for a refund or repair.[2] The company reported 7 Canadian reports of heatbed cable damage and no injuries as of July 20, 2024.
Health Canada also states that recalled products cannot be resold, redistributed or given away in Canada.[2] That matters if you are buying or selling a used A1: check the serial before money changes hands.
Reports and injuries
CPSC reported that Bambu Lab received 19 reports of damaged A1 heatbed cables, including one cable that sparked, and no reported injuries.[1] Those counts are from the June 13, 2024 notice.
Where the recalled printers were sold
In the US, the recalled A1 printers were sold at Micro Center stores and on Bambu Lab's US online store from December 2023 through January 2024.[1]
| United States (CPSC) | Canada (Health Canada) | |
|---|---|---|
| Date | June 13, 2024 | July 24, 2024 |
| Units | About 12,800 | About 1,040 |
| Check | Sixth serial digit is A | Sixth serial digit is A; made and sold before Jan 30, 2024 |
| Remedy | Refund, or replacement heatbed and cable installed by a repair facility | Refund or repair from Bambu Lab |
| Resale | Follow the remedy | Cannot be resold, redistributed or given away |
Which models it covers
The notices name the A1. They do not name the A1 mini or any other Bambu Lab model, so do not assume those are covered or cleared by this recall. On 2026-10-08 we found the A1 recall as the only 3D printer recall in CPSC's notices; that was a site search, not a full database export, so it does not prove no other 3D printer recall exists.[1]
How to report an unsafe product
In the US, you can report an unsafe product to CPSC through SaferProducts.gov. CPSC says reporters' names and contact information will not be released.[3]
Next
Questions
Is my Bambu Lab A1 recalled?
Check the serial number on the QR code sticker at the rear of the printer. Recalled A1 printers have the letter A as the sixth digit. Health Canada scopes its recall to A1 units made and sold before January 30, 2024.[1][2]
What should I do if my A1 is recalled?
Stop using it immediately. CPSC says owners can get a full refund or a free replacement heatbed and cable installed by a local electronics repair facility, and should not attempt repairs themselves.[1]
Can I sell a recalled A1?
Not in Canada: Health Canada states that recalled products cannot be resold, redistributed or given away. In the US, follow the CPSC remedy rather than passing the printer on.[2]
Does the recall cover the A1 mini?
The CPSC and Health Canada notices name the A1. They do not name the A1 mini or any other Bambu Lab model.[1][2]
How do I report an unsafe printer in the US?
Through SaferProducts.gov. CPSC says reporters' names and contact information will not be released.[3]